Locate the device’s Public shared folder. Double-click the My Cloud device and login with your local user account. A maximum limit of 5 connections to local shares can be accessed at a time. Or, you can also type in \\devicename (e.g \\mycloudex2ultra) or the My Cloud device’s IP address to the address bar.A maximum limit of 10 users can enable local access per device.Local network access using Samba (SMB) does not include access using the Mobile, or Web.Local network access must be enabled by each guest user.The Device Owner CANNOT enable local network access for guest users.If connection type still says Relay or Direct, access the dashboard using the Hostname or IP address of the device.Reboot the computer if the Connection Type didn't change. Refresh the browser to see if the connection type has changes to local. If the connection type is Relay or Direct, wait 5 minutes for the connection type to be set to local.Connection Type must be Local to access the dashboard in the Web App.The computer used for local access must be on the same local network as the device.
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